A 99.9% Server Uptime

We’ve set up our cloud hosting system using stable hardware components and heavily customized software. Our system administrators have installed a customized version of Security–Enhanced Linux on our hosting servers to guarantee the highest level of protection and reliability. We have added several distributed denial–of–service protection units coupled with highly effective firewall software to make sure our network is impenetrable and secure.

Our Linux cloud hosting plans come with a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee remains unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

In order to provide a first–rate web hosting service, you can scarcely trust the default network configuration in a datacenter. We have set up our own custom internal network to ensure a blazing–fast connection speed with the outside world.

And because of this, irrespective of which datacenters you opt for: our datacenter in USA, our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe or our datacenter in Australia, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all hosting plans offered in each datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not delighted by our hosting services, or if you think that they are insufficient, or if you decide that you must use a Linux VPS instead of a cloud hosting plan – we will give you a refund, no questions asked.

All domain name registrations are nonrefundable, but you’ll retain total control of your domain names even when you terminate your web hosting account with us.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We’ve carefully picked each individual member of our 24x7 support staff to make sure that we can offer the very best technical support service you can possibly get. Each of our tech support engineers has several years of experience dealing with hosting accounts behind his back, hence they know what they are doing. Besides, they’re available to you 24–7–365 – you’ll be able to touch base with them at any time and they’ll reply as quickly as possible.

Their average ticket response time is less than twenty minutes, whereas with many other hosting vendors you need to wait around for days. Besides, we offer you a 1–hour response time guarantee. Regardless of what happens, your questions will be answered in under an hour.

24/7 Technical Support