Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying excellent quality support in good time is our top priority, so that we backup each Linux cloud hosting plan with a 1–hour ticket answer guarantee. The moment you send a ticket or post an email, our client help support staff will do all they possible can to provide the most acceptable resolution for your issue and to supply you with help and advice in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever necessary. Our staff of specialists will be online for you 24x7x365 to answer to all of your doubts and to take care of any issue you will probably have. You are able to send us a help and support ticket from your Website Control Panel or send us an e–mail at any time. Furthermore, on working days, you’ll be able to call us or take advantage of the live chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has included a comprehensive practical knowledge base into the Control Panel so you might obtain important step–by–step details anytime. Each area of the Control Panel features its own contextual help area offering a group of how–to content articles. We have also organized instructional videos to provide you with a far better idea of precisely how to complete any given activity.