1 hour ticket response
Web Intricasy’s team of technicians is devoted to delivering swift answers to all your questions. We will review your support ticket immediately after it has been submitted and will reply back to you with a solution to your problem within less than 1 hour after the tech support ticket submission. In fact, our average helpdesk ticket response time is twenty minutes.
An Outstanding Customer Service
Our customer support staff representatives have significant experience in the Linux cloud hosting market and are professional enough to come up with a swift answer to your problem. If, however, the matter at hand is not within the competency of a support technician, the helpdesk ticket will be forwarded to a programmer or sysadmin for additional assistance.
A User–Friendly Help Center
Integrated into the Website Control Panel is an easy–to–browse Help section, which offers a variety of information sources. You can search through a routinely updated knowledgebase offering web hosting account administration articles and website administration articles, check the educational video tutorials or take a peek at the F.A.Q. section.